If there is one mistake I see beginners – and experienced people – make over and over and over again it’s focusing on the complicated, the exotic and the glamorous while ignoring the simple, common sense things that make money …
Tag Archives | customer service
Customer loyalty and other entrepreneurial delusions
When I hear entrepreneurs complain about the lack of customer loyalty I always have to laugh a little.
They think what they need is a customer loyalty “program” that comes with a bag of tricks to keep customers coming back.…